Subject: 3262251 / Fan Seller /Muse & Pale Waves / Etihad Stadium, Manchester, GB / 08/06/2019 / incorrect venue map.
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Sumit Gangwar <[email-masked]>
Date: Thu, 6 Jun 2019 16:39:21 -0700 (MST)

Hi There, 

Buyer called stating he purchased tickets for front standing but the tickets which he received tickets for floor and according to our website apart from floor there is west and east front standing tickets are also available, However online investigation shows that there is only floor section available at the venue. 

Can you please check and assist here. 

Kind Regards, 
Seeta 

From: "Sumit Gangwar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 7 June, 2019 00:33:23 
Subject: 3262251 / Fan Seller /Muse & Pale Waves / Etihad Stadium, Manchester, GB / 08/06/2019 / incorrect venue map. 

Hi Seeta, 

This is regarding the above mentioned Event ID ( 22013336 ) , the buyer informed that he purchased front standing tickets as shown on our website but got tickets for floors , but the real venue map only has general admission no separate front standing. 

Link to the event website: https://www.viagogo.com/ww/Concert-Tickets/Alternative-and-Indie/Muse-Tickets/E-3262251 

Link to the website confirming correct venue map: https://www.ticketmaster.co.uk/muse-simulation-theory-world-tour-manchester-06-08-2019/event/1F005565B21D66A5 

Can you please report this to the concern team and get this further resolved. 

Regard's 

Sumit