Subject: TID - 22037734 / Seller Type - GEO - Fan Seller IT/ Event Name - Italy vs Bosnia Herzegovina - Euro 2020 Qualifying / Event Date - 11/06/2019 / Issue - Buyer is not ready to accept alternate tickets
From: Seeta Seeta <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: Sanup Sadanandan <[email-masked]>
Date: Wed, 5 Jun 2019 19:17:14 -0700 (MST)

Hi Mansi, 

The case was flagged to you and buyer is not accepting the alternative tickets, Can you please look into this case as provide us the update on it. 

Kind Regards, 
Seeta 

From: "Sanup Sadanandan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 6 June, 2019 07:34:47 
Subject: TID - 22037734 / Seller Type - GEO - Fan Seller IT/ Event Name - Italy vs Bosnia Herzegovina - Euro 2020 Qualifying / Event Date - 11/06/2019 / Issue - Buyer is not ready to accept alternate tickets 

Hi Seeta, 

Request you to look into the case. 

Buyer has purchased the for Tribuna Est 1 Centrale section however the seller contacted us and informed that section Tribuna Est 1 Centrale is for Italian fans. Buyer has denied the alternative provided as he want the same tickets. 

Please get it assigned to previous agent. 

Regards, 
Sanup