Subject: RE: LATE SHIPPING(9785567405)
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Hamza Hafeez <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 6 Sep 2020 07:40:59 +0000

Hi @Apoorv Joshi<mailto:[email-masked]>,

Please if Fodel is denying then raised JIRA, mark it as lost and process refund.

From: Apoorv Joshi <[email-masked]>
Sent: Friday, September 4, 2020 5:03 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Hamza Hafeez <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: LATE SHIPPING(9785567405)

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Manjit Gurung" <[email-masked]<mailto:[email-masked]>>, "Hamza Hafeez" <[email-masked]<mailto:[email-masked]>>, "chester dsouza" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 1 September, 2020 18:48:07
Subject: Re: LATE SHIPPING(9785567405)

Hi Team,

Pleas confirm if the order 9785567405 has been shipped or not ?
as per Fodel team the order has not been handed over to them yet.

Please check and do the needful
as the issue is pending since long time and the customer is chasing us.

Regards
Shakeeb

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 26 August, 2020 10:27:24
Subject: LATE SHIPPING(9785567405)

Hi Team,

Problem Statement: Late Shipping
Order Date : Jun 01, 2020
Order ID: 9785567405
Tracking ID: LM110359201
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Jun 01, 2020 and till now he has not received the order. As per the hybris the order status is Store in transit

Regards,
Abhishek Borgaonkar

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