Subject: Missing items/ 8391054673
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: "[email-masked]" <[email-masked]>, [email-masked]
Cc: Seeta Seeta <[email-masked]>, asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 5 Sep 2020 09:04:55 -0700 (MST)

Hi Team, 

Please assist us on below case. 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 5 September, 2020 19:45:46 
Subject: Missing items/ 8391054673 

Hi team, 
Problem Statement: (Missing items) 
Order Date : Jul 5, 2020 
Order ID: 8391054673 
Tracking ID: 202007061687056 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 5 items but as per the customer he/she has only received 2 items, Under the consignment details we can see that all 5 items has been shipped/Delivered from our side. 

Customer history: 3 ITEMS OUT OF 5 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing items are: 
1) 161904880 - - Juniors Surrey Travel Cot KWD26.50 
2)157844547 - - KiNSMART 1956 Ford Toy Car KWD2.00 
3) 162393808 - - Mimi Lu Zoey Stroller with Canopy KWD17.00 

Regards, 
​Asjad.