Subject: Re: Refund issue #6484511632
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 5 Sep 2020 03:49:36 -0700 (MST)

Hi Malik, 

Please update us in below case, customer is chasing us, also the case in pending since long time. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Malik Ismail" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 4 September, 2020 21:41:36 
Subject: Refund issue #6484511632 

Hi Malik, 

With reference to order # 6484511632 

We have already shared the account details of the customer, but customer is claiming that he still not received the amount. 
Could you please check and update us with the refund status. 

Regards, 
Fauzan