Subject: Re: Refund request
From: Seeta Seeta <[email-masked]>
To: "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 3 Sep 2020 06:29:51 -0700 (MST)

Hi Abdulaziz, 

For all the SADAD on validation cases you have to ask the customer to provide us his bank details so we can initiate the refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, September 3, 2020 4:13:17 PM 
Subject: Refund request 

Hi Team, 

Problem Statement : On Validation Cancelled 

Ticket id : 1449677 
Order Date : Sep 01, 2020 
Order ID: 6220603477 
Total Price : 45.00 SAR 

Issue Description : The Customer placed the order on Sep 01, 2020, and it is pending since then, The order was marked as on validation cancelled, However the amount has been captured and till now the refund has not been initiated. 

Regards 
Abdulaziz Ghilan