Subject: RE: Missing items 8389488403
From: Midhun Madhu <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>, olm kuwait <[email-masked]>
Cc: ecom cpkuwait <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, ecom cskuwait <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Algaili Ahmed <[email-masked]>
Date: Thu, 3 Sep 2020 10:00:51 +0000

Hi @olm kuwait<mailto:[email-masked]>,
Please check confirm, if any carton is left out in OLM.

Midhun R Madhu
[A picture containing clipart  Description automatically generated] +965 2228 9509 Ext : 2323
 +965 97232105
[A picture containing clipart  Description automatically generated] [email-masked]
[A picture containing clipart  Description automatically generated] www.centrepointstores.com

From: Apoorv Joshi <[email-masked]>
Sent: 03/Sep/2020 12:58 PM
To: Jessie Caparas <[email-masked]>
Cc: ecom cpkuwait <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; ecom cskuwait <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Midhun Madhu <[email-masked]>; Algaili Ahmed <[email-masked]>
Subject: Re: Missing items 8389488403

External email sender, please take precaution.
Hi Jessie,

Please advise if there is any update on the below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 21 August, 2020 18:16:44
Subject: Re: Missing items 8389488403

Hi Team,

Kindly assist in closing the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, July 24, 2020 9:13:45 PM
Subject: Re: Missing items 8389488403

Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 20 July, 2020 15:22:53
Subject: Missing items

Hi Team,

Problem Statement: Missing items

Order Date: Jun 25, 2020
Order ID: 8389488403
Tracking ID: FP06270001543

Assistance Required: Need the missing item

Issue Description: The customer placed an order for 14 items but as per the customer she has only received 1 item, Under the consignment details we can see that all 14 items have been delivered from our side.

The missing items are :

161826497 - Danielle Creations - Danielle Creations Rose Water E
160336763 - - Makeup Revolution 32 Eyeshadow Palette
162088712 - - RIMMEL LONDON Insta Fix & Go 2-in-1 Primer and
158504259 - - Rimmel Nail Polish
161977011 - - 5-Piece Cosmetic Brush Set
159621407 - Upper Canada - Upper Canada Tutorial Assorted Co
161151754 - Beautysta - Beautysta 3D Flawless Sponge
161656272 - L'Oreal Paris - L'Oreal Paris Smooth Sugar Scrub
161128763 - L'Oreal Paris - L'Oreal Paris Pure Clay Charcoal Mask
154308875 - - Maybelline New York Baby Lips Moisturising Lip Balm
161430291 - - Glossy Finish 4-Piece Bath Accessory Set
161703839 - - Oslo Textured Towel Holder

Note: I have  escalated to WH three-time for missing items  but I did not get any confirmation about this order so kindly check this order

Regards
Hafizullah

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