Subject: RE: Refund issue _ 8395818335
From: Mohd Imran <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Haedar Mohammad <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 3 Sep 2020 07:25:05 +0000

Hi @Fauzan  Ahmad . Musalman<mailto:[email-masked]>,

Please create RMA under CnC uncollected and raise it to JIRA to process refund.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, September 2, 2020 8:24 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Haedar Mohammad <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Refund issue _ 8395818335
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to C&C order #8395818335
Order Date: Aug 5, 2020
Store Code: Babyshop21122
The order was placed on Aug 5, 2020, However the order marked as Not Picked. But there is no RMA or refund for the order. Kindly check and assist us to do RTS for the order asap.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Haedar Mohammad" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 31 August, 2020 03:06:56
Subject: Refund issue _ 8395818335

Ticket 1410062

Dear team

Problem Statement: Not Refund Yet C&C , Order ID: 8395818335

We can see the refund has been processed for items which have run out of stock , so for the remaining items has not been done yet

Please check the ticket No.  1410062 as i got response from WH

Regards
Haedar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com