Subject: Deduction validation: order id - 8397336837 and case id - 1364432
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 2 Sep 2020 22:32:01 -0700 (MST)

Hi Team, 

With reference to order id - 8397336837 and case id - 1364432 the customer is claiming that the amount has been deducted from his account however the order status is on validation cancelled. 

Please see the attachment shared by the customer and help us to process the refund for this order. 

Thank you for your help. 

Regards, 
Manish