Subject: New Reply Received - RE: Vendor Update of CenterPoint Company (#8000487)
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 02 Sep 2020 08:34:13 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  RE: Vendor Update of CenterPoint Company (#8000487)  Ticket comment <div class="WordSection1">
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<span style="FONT-SIZE: 10.5pt; COLOR: #1c4591"><span style="FONT-SIZE: 10.5pt"><span style="FONT-SIZE: 10.5pt; COLOR: #1c4591"><br><br><br><span style="COLOR: #1c4591"><span style="FONT-SIZE: 11.5pt"><span style="FONT-SIZE: 10.5pt; COLOR: #1c4591"><span style="FONT-SIZE: 11pt; COLOR: #1c4591"><strong style="FONT-SIZE: 11.5pt">Thamer Ali Al-Muneef</strong> 
      </span></span><br></span></span><span style="FONT-SIZE: 8pt"></span><span style="FONT-SIZE: 8pt"></span></span></span></span><span style="COLOR: #808285"><span style="FONT-SIZE: 9.5pt"><span style="COLOR: #808285">Procurement Processor - I</span> <br><span style="FONT-SIZE: 9.5pt; COLOR: #808285">Procurement</span> 
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<img style="HEIGHT: 108px; WIDTH: 200px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE0MzI4MTcyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kHOQgbahF-8yOKo1LRq4QrKK8plDzUM0oKfFOfm9fmM" width="200" height="108"> </div>
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    <td style="FONT-SIZE: 10.5pt; BORDER-TOP: #1c4591 1px solid; WIDTH: 260px; PADDING-BOTTOM: 10px; PADDING-TOP: 15px" align="left"><span style="FONT-SIZE: 10.5pt; COLOR: #2c2c2c"><span style="FONT-SIZE: 10pt"><span style="FONT-SIZE: 10.5pt; FONT-FAMILY: PT Sans; COLOR: #2c2c2c"><span style="FONT-SIZE: 10pt; COLOR: #808285">Tel:</span></span> </span><span style="COLOR: #808285"></span><span style="FONT-SIZE: 10.5pt; TEXT-DECORATION: none; COLOR: #808285">+966 13 356 5744</span> 
      <br><span style="FONT-SIZE: 10pt"><span style="FONT-SIZE: 10pt; COLOR: #808285">Email:</span></span> <span style="COLOR: #808285"></span><a style="FONT-SIZE: 10.5pt; TEXT-DECORATION: underline; COLOR: #1c4591" href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> <br><span style="FONT-SIZE: 10pt; COLOR: #808285">Web:</span> <span style="FONT-SIZE: 9.5pt"><a style="FONT-SIZE: 9.5pt" href="http://www.farabipc.com/" rel="noreferrer"><u style="FONT-SIZE: 9.5pt; COLOR: #1c4591">www.farabipc.com</u></a></span> 
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    <td style="FONT-SIZE: 10pt; BORDER-TOP: #1c4591 1px solid; WIDTH: 250px; PADDING-BOTTOM: 10px; PADDING-TOP: 15px" align="left"><span style="FONT-SIZE: 10.5pt; COLOR: #1c4591"><strong style="FONT-SIZE: 10.5pt">    Farabi Petrochemicals 
      Company</strong><br><span style="FONT-SIZE: 10.5pt; COLOR: #808285">    P. O. Box 
      11763 <br>    Jubail Industrial City, 
      31961<br>    Kingdom of Saudi 
  Arabia</span></span></td>
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    <td style="FONT-SIZE: 10pt; WIDTH: 1550px; COLOR: #ccc">Disclaimer: This email and any files transmitted with it are 
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<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, September 2, 2020 11:31 AM<br>
<b>To:</b> Thamer Ali. Al-Muneef &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: Vendor Update of CenterPoint Company (#8000487)</div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 1444280</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for
 us to help us resolve your query.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Looking forward to your response.</span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1444280<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span class="msoDel"><span>-</span></span>——<span lang="AR-SA" dir="RTL"></span></span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1444280:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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