Subject: RE: Missing item // 6204760829
From: ArishLaila <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, M Ataullah <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Sree Adhikessavan <[email-masked]>, Apoorv Joshi <[email-masked]>, Suvadeep Saha <[email-masked]>, Escalations Dxbteam <[email-masked]>, Parvez Khan <[email-masked]>
Date: Tue, 1 Sep 2020 12:41:38 +0000

Team- Given item was cancelled which I had mentioned in the below information ,rest all dispatched

Please go ahead manual refund for mention item and close this case 161411549 - - Roots Circular Placemat - 38 cms,  Q; 10,  SAR 70.0

INVOICE_NO
ITEM_ID
ITEM_DESC
ORDER_QTY
RDC_EXPECTED_QTY
CANCEL_QTY
UNIT_RETAIL_VALUE
6204760829
162185658
WKM326005-NAVY-SHOES-CASUAL SLIP ON-41EU7.5UK
1
1
0
139
6204760829
161411549
DN-ROOTS PVC PLACEMAT 38D CM - GOLD
10
10
1
12
6204760829
161345495
118AM1411-TAN-SHOES-CASUAL-41EU7.5UK
1
1
0
199

From: Fauzan Ahmad . Musalman [mailto:[email-masked]]
Sent: Monday, August 31, 2020 7:05 PM
To: ArishLaila <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: seeta.seeta <[email-masked]>; M Ataullah <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Suvadeep Saha <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Missing item // 6204760829
Importance: High

External email sender, please take precaution.
Hi Team,

Please assist us on below case.

Regards,
Fauzan

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 26 August, 2020 18:45:22
Subject: Missing item // 6204760829

Hi Team,

Problem Statement: Missing item,

Order Date : 30-Jun-2020

Order ID: 6204760829
Tracking ID; S001757075876
Missing item ID ; 161411549 - - Roots Circular Placemat - 38 cms,  Q; 10,  SAR 70.0
161345495 - - Lee Cooper Lace-Up Sneakers,  Q; 1 ,  SAR 79.00

Assistance Required: Need to investigation with the relevant team,

Issue Description: The customer was placed order for 3 items and 3 items has been shipped from our end, but the customer received only 1,
and missing item value is more than 100 SAR so kingly investigate the issue,

Regards,
Ataullah

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com