Subject: Re: Refund Not Processed
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 1 Sep 2020 01:27:40 -0700 (MST)

Hi Team, 

With reference to order number 6213976698, the customer raised a return request for 161517429 - - L'Homme Bomber Jacket with Long Sleeves and Pocket Detail, under tracking number 46070725934 and as per the tracking number the items has been delivered to our warehouse. However, the refund has not processed yet for the same. 

We request you to check this concern and process the refund for RMA 04072248. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, August 28, 2020 4:51:30 AM 
Subject: Refund Not Processed 

Dear Team, 

Kindly request for the approval for the refund, as the refund is pending since Aug 15. 
#1397888 
Problem Statement: Refund Not Processed 
Order Date : Aug 5, 2020 
Order ID: 6213976698 
Return Tracking ID: 46069363745 
RMA: 24027248 
Assistance Required: Approval for the refund 

Issue Description: The returned items were collected and returned back to WH on Aug 15 . . Escalated to WH CONLOC RETURN but no response. The customer is with us since 6/17/20 and has completed 4th transactions with us. 

Kindly assist. 

Regards, 
Abdulqader