Subject: RE: [#1409032] - 8397859405 POD
From: Rawan Barghouth <[email-masked]>
To: Mohd Imran <[email-masked]>, Ali Mkhaimer <[email-masked]>, Mohammad Tarabishi <[email-masked]>, Saeed Khawaldeh <[email-masked]>, Ruba Dabbas <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Nour Hanayneh <[email-masked]>
Date: Tue, 1 Sep 2020 06:42:33 +0000

Hi Imran,

The customer was informed that the order is under investigation, he requested to receive the order ASAP, otherwise, he will raise a complaint.

Best Regards,

Rawan Barghouth
Contact Center Supervisor

T: +962 6 500 1333

F: +962 6 500 1334

M: +962 799 526124

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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From: Mohd Imran [mailto:[email-masked]]
Sent: Tuesday, September 1, 2020 8:35 AM
To: Ali Mkhaimer; Rawan Barghouth; Mohammad Tarabishi; Saeed Khawaldeh; Amani Khraisat; ccbackoffice; ccwebteam
Cc: seeta.seeta; Escalations Dxbteam; Nour Hanayneh
Subject: FW: [#1409032] - 8397859405 POD

Hi @Ali Mkhaimer<mailto:[email-masked]> @Rawan Barghouth<mailto:[email-masked]> @Mohammad Tarabishi<mailto:[email-masked]>@Saeed Khawaldeh<mailto:[email-masked]>,

Please call this customer urgently and inform that his case is under investigation.

He is continuously sending emails on support id for solution.

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 31, 2020 12:30 PM
To: olm kuwait <[email-masked]<mailto:[email-masked]>>
Cc: Midhun Madhu <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#1409032] - 8397859405 POD

External email sender, please take precaution.

Dear team,

kindly please provide us with proof of delivery
as the customer confirms that he did not receive the order
yet on our system, it's delivered
the phone number on the order is wrong the correct phone number is
+96590938406
and the customer needs his order to be delivered ASAP
SO please check and do the needful

order 8397859405
AWB FP08171000752
phone +96590938406
Regards,

On Thu, 27 Aug at 4:03 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi Olm.kuwait,

Dear team,
kindly please provide us with proof of delivery
as the customer confirms that he did not receive the order
yet on our system, it's delivered
the phone number on the order is wrong the correct phone number is
+96590938406
and the customer needs his order to be delivered ASAP
SO please check and do the needful

order 8397859405
AWB FP08171000752
phone +96590938406
Regards,

Abdallah alsarari
On Tue, 25 Aug at 12:37 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi Olm.kuwait,

Dear team,
kindly please provide us with proof of delivery
as the customer confirms that he did not receive the order
yet on our system its delivered
the phone number on the order is wrong the correct phone number is
+96590938406
and the customer needs his order to be delivered ASAP
SO please check and do the needful

order 8397859405
AWB FP08171000752
phone +96590938406
Regards,
Nadeen alabed
On Mon, 24 Aug at 3:17 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi Olm.kuwait,

the customer confirms that he did not receive the order
yet on our system its delivered
the phone number on the order is wrong the correct phone number is
+96590938406

order 8397859405
AWB FP08171000752
phone +96590938406
Regards
Dalida Alawadi

On Thu, 20 Aug at 8:30 PM , Olm.kuwait <[email-masked]<mailto:[email-masked]>> wrote:
the customer confirms that he did not receive the order
yet on our system its delivered
the phone number on the order is wrong the correct phone number is
+96590938406

order 8397859405
AWB FP08171000752
phone +96590938406
Regards
Aws Alabsi
1409032:1125156
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