Subject: RE: Refund not processed/./6211808522
From: Ksaconloc Returns <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ali Atef <[email-masked]>, Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Suvadeep Saha <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, Mohammad Ayaz <[email-masked]>
Date: Tue, 1 Sep 2020 06:22:33 +0000

Dear Seeta,
Greetings

Please note that we received this Order but No RMA

Regards,
Dineshbabu.E
Conloc Returns
Ext – 4647

From: Seeta Seeta <[email-masked]>
Sent: Saturday, August 29, 2020 10:46 AM
To: Ksaconloc Returns <[email-masked]>; ArishLaila <[email-masked]>; Suvadeep Saha <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Ali Atef <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund not processed/./6211808522
Importance: High

External email sender, please take precaution.
Hi Team,

With refernece to order number 6211808522, the order was placed in 27th July and till now the order is in transit with tracking id : Z1474670. The agent has already escalated the case to the courier team and they have infromed us that the order has been returned to us.

We request you to check this order on prioprity basis and if the order is returned to us so kindly issue the refund. The customer is constantly chasing us for his order status.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ali Atef" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 29 August, 2020 12:17:52
Subject: Refund not processed

Hi Team,

With reference to this order (6211808522) the shipment under tracking Id (Z1474670) shows in hybris that it is IN_TRANSIT since long time , as per to the ZAJIL EXPRESS confirmed that the shipment has been returned to WH.

Kindly check if it has been returned to initiate the refund.

Regards,
Atef

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