Subject: FW: K-Net debited but the order is unsuccessful - Ticket ID 1393516
From: Malik Ismail <[email-masked]>
To: "Rashid Gafoor Kaskar" <[email-masked]>, seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 31 Aug 2020 04:23:49 +0000

Hi Rashid,

Please process refund for order 8395961469. Amount KD 19.80

Regards,
Malik
From: Seeta Seeta <[email-masked]>
Sent: Friday, August 21, 2020 3:12 PM
To: Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: K-Net debited but the order is unsuccessful - Ticket ID 1393516

External email sender, please take precaution.
Hi Malik,

Please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 21, 2020 2:41:36 PM
Subject: K-Net debited but the order is unsuccessful - Ticket ID 1393516

Dear team,

The customer is complaining that he tried placing an order but the attempt was unsuccessful. His account got debited. The customer email id is [email-masked]'.

Please find attached screenshot for the debit.

Kindly assist.

Regards,
Nikhil.

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