Subject: RE: KNET Refund - 8398339271
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Sun, 30 Aug 2020 13:48:25 +0000

Hi,

Refund done on 29th August

IP Address37.39.10.195Batch ID-1
Transaction Date/TimeSat Aug 29 00:24:05 AST 2020Post Date0829
Transaction ID202024224923077Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******7363Card ExpirationJan , 2023
Transaction Amount2.830Currency Code414
Merchant Track ID159785604600057141Result CodeCAPTURED
Host Response00Authorization Code036609
AVS ResponseCVD2 Validation Repsonse
Reference ID024297000009STAN ID640675
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Apoorv Joshi
Sent: Wednesday, August 26, 2020 3:41 PM
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Lessin Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rehan Khan <[email-masked]>
Subject: KNET Refund - 8398339271

External email sender, please take precaution.
Hi Team,

Kindly assist on the below case on priority.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 21 August, 2020 11:35:57
Subject: KNET Refund - 8398339271

Hi Team,

Kindly assist with the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 21, 2020 11:26:14 AM
Subject: On Validation but amount captured / 8398339271

Hi Team,

The order has not been placed successfully because it was on validation but as per the Payment Transactions the amount has been captured with the TICKET ID - 03517022.
Now the customer is asking for his amount so please refund his amount as soon as possible.

Order number - 8398339271
Ticket number - 1406684

Hybris Ticket ID - 03517022
Amount - 2.83 KWD

Regards
Rehan

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