Subject: RE: On validation but amount deducted / 8391035627
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Rehan Khan <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>
Date: Sun, 30 Aug 2020 12:16:10 +0000

Hi,

We have done the refund today

Original Transaction ID202018715475504
IP Address37.231.78.125Batch ID
Transaction Date/TimeSun Aug 30 15:15:41 AST 2020Post Date0830
Transaction ID202024355129340Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******5203Card ExpirationOct , 2022
Transaction Amount3.800Currency Code414
Merchant Track ID159393080300071959Result CodeCAPTURED
Host Response00Authorization Code061263
AVS ResponseCVD2 Validation Repsonse
Reference ID024397001169STAN ID227967
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Apoorv Joshi
Sent: Saturday, August 29, 2020 4:08 PM
To: Rashid Gafoor Kaskar <[email-masked]>; Lessin Kumar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Rehan Khan <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>
Subject: Re: On validation but amount deducted / 8391035627

External email sender, please take precaution.
Dear Rashid,

Please update on the below case on priority.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Lessin Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 26 August, 2020 15:17:17
Subject: Re: On validation but amount deducted / 8391035627

Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 24, 2020 3:04:58 PM
Subject: On validation but amount deducted / 8391035627

Hi Team,

The customer has placed his order on Jul 5, 2020 and the order was on validation but the amount has been deducted from his account and did not refund.
Now the customer is asking for his refund so please do the needful as soon as possible.

Order number - 8391035627
Amount - KWD 3.80

Regards
Rehan

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