Subject: RE: Refund returned items : 6494616902
From: Ksaconloc Returns <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Hemyar Nasser <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ArishLaila <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, Mohammad Ayaz <[email-masked]>
Date: Sun, 30 Aug 2020 11:18:37 +0000

Dear Jessie
Greetings

Please note that we Processed this Order

Regards,
Dineshbabu.E
Conloc Returns
Ext – 4647

From: Jessie Caparas <[email-masked]>
Sent: Thursday, August 27, 2020 10:10 AM
To: Shakeeb Arsalan <[email-masked]>; Ksaconloc Returns <[email-masked]>; ArishLaila <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Hemyar Nasser <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Refund returned items : 6494616902
Importance: High

@Ksaconloc Returns<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]>

Did we receive the below items from the courier team?

162180466  - 162162441 – 162162325

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 26, 2020 8:28 PM
To: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Hemyar Nasser <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund returned items : 6494616902

External email sender, please take precaution.
Hi Team

Problem Statement: Returned items

Ticket ID: 1247281
Order Date: May 27, 2020
Order ID: 6494616902
Tracking ID: 45953220773
Total Price: 417SAR
Returned Items IDs : 162180466  - 162162441 - 162162325

Please confirm if you received the items above as the courier partner confirmed that the items have been returned under the following AWB 45953220773

Regards
Shakeeb

________________________________
From: "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 18, 2020 5:25:26 PM
Subject: Refund approval

Hi Team

Problem Statement: Refund approval.

Ticket ID: 1247281
Order Date: May 27, 2020
Order ID: 6494616902
Tracking ID: 45953220773
Total Price: 417SAR

Issue Description: refund for undelivered items.

Case history: the customer said he received only one item and the rest of items the courier return them.

Customer's history: he has ordered 5 times.

Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue.

Regards,
Hemyar

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