Subject: RE: late delivery/ 6492130602
From: Abhilash Kuttalam <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Omar Bouqsomati <[email-masked]>, Mohd Rushdee <[email-masked]>, Alghamdi Mohammed <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Asjad Hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 30 Aug 2020 08:58:07 +0000

Parcel was already handed over to customer.

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, August 23, 2020 4:06 PM
To: Omar Bouqsomati <[email-masked]>; Mohd Rushdee <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Asjad Hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: late delivery/ 6492130602

External email sender, please take precaution.
Hi Team

Order Date :May 16, 2020
Order ID: 6492130602
Tracking ID: 649213060223999991
store code: Max60155
Please confirm if the items have been received at the store ? and do the needful
Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 18, 2020 7:16:46 PM
Subject: late delivery/ 6492130602

 Hi Team,

Problem Statement: ​ late delivery
Order Date :May 16, 2020
Order ID: 6492130602
Tracking ID: 649213060223999991
store code: Max60155
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on May 16, 2020 and till now he has not received the order. As per the hybris the order ready to be shipped.
kindly check and call the customer for the collection of the order.

Regards,
Asjad.

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Subject: RE: order not reflecting on Sahla
From: Max balad <[email-masked]>
To: LMG OMS <[email-masked]>
Cc: Abhilash Kuttalam <[email-masked]>
Date: Fri, 21 Aug 2020 13:32:39 +0000

Dear Team,

Please update in the system that the below carton handed over to the customer.

Carton IDs: ECJED675286

Order No. 6492130602

Dear Abhilash in Reading,

This problem is ongoing for over 2 months now and no reply from LMG OMS. Please assit.

From: Max balad
Sent: 07 July, 2020 21:34
To: LMG OMS <[email-masked]>
Cc: Abhilash Kuttalam <[email-masked]>
Subject: RE: order not reflecting on Sahla

Dear Team,

This problem is still not resolved. Please help.

From: Max balad
Sent: 18 June, 2020 08:39
To: LMG OMS <[email-masked]<mailto:[email-masked]>>
Cc: Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Subject: order not reflecting on Sahla

Dear Team,

The below order is not reflecting on Sahla. The order is physically available in the store. However, it is not showing on Sahla App.

Order No. 6492130602

Store Code: 60155

Incident ID: INC0773001

Best regards.