Subject: Re: Late C&C // 8396576182
From: Srg Fintas <[email-masked]>
To: Youraj Kinhikar <[email-masked]>, Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Algaili Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 30 Aug 2020 07:25:34 +0000

Dear Team,
Received

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Youraj Kinhikar <[email-masked]>
Sent: Sunday, August 30, 2020 10:21:16 AM
To: Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Malik Ismail <[email-masked]>; Srg Fintas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Late C&C // 8396576182

@Srg Fintas<mailto:[email-masked]>

Please check

From: Jessie Caparas <[email-masked]>
Sent: 29 August 2020 09:41
To: seeta.seeta <[email-masked]>; Malik Ismail <[email-masked]>; Youraj Kinhikar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Late C&C // 8396576182

@Youraj Kinhikar<mailto:[email-masked]>

Can you please check with the store team if this order is physically with them?

Babyshop21115

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 27, 2020 4:59 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late C&C // 8396576182

External email sender, please take precaution.

Hi Team,

With reference to order number 8396576182, the order was placed on 9th Aug and till now the order status is ready to be shipped. The agent has already contacted the warehouse but we didn't receive any update from them.

We request you to look into this matter and assist us with the case.

Thanks & Regards,
Seeta Kunwar

________________________________

From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 27 August, 2020 15:31:38
Subject: Late C&C // 8396576182

 Hi Team,

Problem Statement: What is the issue (Late Shipping) C&C.

Order Date : Aug 9, 2020

Order ID: 8396576182

Tracking ID: 839657618230999991

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 9 Aug and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Customer is chasing us for his/her order so we request you to expedite the delivery date.

Regards,

Algaily

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