Subject: RE: Order not shipped - 9789712057 C&C
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>, Splash Splashrdcecom <[email-masked]>, Anand Nukala <[email-masked]>, Deepak Damodaran <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 29 Aug 2020 07:01:42 +0000

@Splash Splashrdcecom<mailto:[email-masked]> @Anand Nukala<mailto:[email-masked]> @Deepak Damodaran<mailto:[email-masked]>

There is 1 more item picked and packed but not showing in consignments. Did we get this from RDC or not yet?

161247911

From: Seeta Seeta <[email-masked]>
Sent: Friday, August 28, 2020 3:13 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Fwd: Order not shipped - 9789712057 C&C

External email sender, please take precaution.
Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "james jhunyu" <[email-masked]<mailto:[email-masked]>>, "leizel sanchez" <[email-masked]<mailto:[email-masked]>>, "deepak damodaran" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 10, 2020 2:34:10 PM
Subject: Re: Order not shipped - 9789712057 C&C

Hi Team,

Order : 9789712057
item : 161247911

Please assist in locating the order mentioned above, has it been shipped to the store or not ?

Please advise the soonest as the customer is chasing us.

Regards
Shakeeb

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 10 August, 2020 14:23:22
Subject: Order not shipped - 1318245

Dear team,

Kindly assist in resolving this issue:

PLease note that the Splash WH has confirmed that they have handed overt he shipment to conloc team. Attached mail for your reference.

Problem Statement: Late Shipping
Order Date : 27/06/2020
Order ID: 9789712057
Tracking ID: N.A
Store ID: Splash21032
Assistance Required: Need Urgent Delivery to the store

Issue Description: As per the Hybris the order is Partially Cancelled and there is no consignment details. The WH team confirmed they have handed over the shipment to you. Please find attached their mail.
​
Kindly advise the status of the order.
​
Regards,
Nikhil

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