Subject: Undelivered Mail Returned to Sender
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To: [email-masked]
Date: Fri, 28 Aug 2020 04:14:45 -0700 (MST)

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Subject: Re: ON_VALIDATION_CANCELLED // 8399360215 // 1423499
From: Seeta Seeta <[email-masked]>
To: Lessin Kumar <[email-masked]>, [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, [email-masked]
Date: Fri, 28 Aug 2020 04:14:42 -0700 (MST)

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, August 28, 2020 12:14:17 PM 
Subject: ON_VALIDATION_CANCELLED // 8399360215 // 1423499 

Hi Team, 

With reference to order numbers: 8399360215 order was On_Validation_Cancelled and the customer is complaining that they didn't received a refund. 

Order date: Aug 25, 2020 
Payment mode: KNET 
Ticket ID: 03522006 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh