Subject: Re: refund approval of missing item case ID : 1398923
From: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ammar Asif <[email-masked]>
Date: Fri, 28 Aug 2020 00:40:15 -0700 (MST)

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 28 August, 2020 12:13:25 
Subject: refund approval of missing item case ID : 1398923 

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 900589 
Order Date : 12-Aug-2020 
Order ID: 6215498253 
Tracking ID:Z1566540 

Total Price : SAR 209.00 

Issue Description : 
With the reference order ID 6215498253 and tracking ID Z1566540 , the customer has placed his order on 12-Aug-2020. Now the customer has received incomplete order. 

items detail: 
160416008 - - Juniors Musical Baby Walker SAR209.00 BABYSHOP QTY 1 

Case history : The customer reached out to us on 17 Aug 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 6/20/19 and this is his 16th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif