Subject: Undelivered Mail Returned to Sender
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To: [email-masked]
Date: Thu, 27 Aug 2020 23:40:16 -0700 (MST)

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Subject: Re: Knet refund issue case ID 1427756
From: Seeta Seeta <[email-masked]>
To: Lessin Kumar <[email-masked]>, [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, [email-masked]
Date: Thu, 27 Aug 2020 23:40:12 -0700 (MST)

Hi Team, 

Please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 28 August, 2020 10:12:33 
Subject: Knet refund issue case ID 1427756 

Problem Statement: Refund Not Processed 
Order Date : Aug 26, 2020 
Order ID: 8399587155 
Ticket ID: 03517092 
Assistance Required: Need refund for customer. 

The order was placed on Aug 26, 2020 but his order got cancelled on validation and money not credited in his account. 
please do needful. 

Best regards 
Ammar Asif