Subject: RE: Knet Refund // On Validation Cancelled 8398835503
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 26 Aug 2020 12:51:30 +0000

HI,

We have done the refund today

Original Transaction ID202023594896109
IP Address168.187.147.210Batch ID
Transaction Date/TimeWed Aug 26 15:50:51 AST 2020Post Date0826
Transaction ID202023923125843Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******4320Card ExpirationJun , 2023
Transaction Amount60.850Currency Code414
Merchant Track ID159811014700049414Result CodeCAPTURED
Host Response00Authorization Code665793
AVS ResponseCVD2 Validation Repsonse
Reference ID023997000903STAN ID923383
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, August 26, 2020 3:22 PM
To: Rashid Gafoor Kaskar <[email-masked]>; Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Knet Refund // On Validation Cancelled 8398835503

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 25, 2020 12:26:34 PM
Subject: Knet Refund // On Validation Cancelled 8398835503

Hi Team,

Problem Statement : On Validation Cancelled

Ticket id : 03496084
Order Date : Aug 22, 2020
Order ID: 8398835503<callto:8397816727>
Total Price : 60.85

Issue Description : The Customer placed the order on Aug 22, 2020, and it is pending since then, The order was marked as on validation cancelled, However the amount has been captured and till now the refund has not been initiated.

Regards
Ebrahim Hageb

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