Subject: RE: Refund Issue #6201255097
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 26 Aug 2020 04:36:43 +0000

Hi Fauzan,

The refund is done manually by Al Rajhi bank just last week 18-08-2020. It will take 7 – 14 business days.

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Tuesday, August 25, 2020 7:05 PM
To: Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Refund Issue #6201255097
Importance: High

External email sender, please take precaution.
Hi Malik,

With reference to order #6201255097
RMA: 23943267

As per hybris the refund has been done from our end on 29 June 2020. But costumer is insisting that he has not received the amount also has shared the bank statement. Kindly check and update us the refund status.

Thank you for your refund.

Regards,
Fauzan
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