Subject: RE: Knet Refund ^ on validation order/ 8395033385
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Asjad Hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Tue, 25 Aug 2020 14:46:42 +0000

Hi,

We are not able to locate this transaction in our records.

Please provide us with transaction number or last 4 digits of customer card number to locate this realization.

Thanks
rashid
From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, August 24, 2020 1:28 PM
To: Rashid Gafoor Kaskar <[email-masked]>; Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Asjad Hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: Re: Knet Refund ^ on validation order/ 8395033385

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 23, 2020 4:55:36 PM
Subject: Refund/ 8395033385

Hi team,

with reference to order number:  8395033385

The order was cancelled on validation but the customer is complaining that  the amount KWD44.72 wa deducted from his account and it has not been returned.
kindly check the transaction details provided by the customer and do the needful.

Regards,
Asjad.

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