Subject: RE: Refund On Validation cancelled: order id - 8398180555 and case id - 1404129
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 25 Aug 2020 14:38:14 +0000

HI,

We have done the refund today

Original Transaction ID202023135459665
IP Address168.187.147.210Batch ID
Transaction Date/TimeTue Aug 25 17:37:53 AST 2020Post Date0825
Transaction ID202023866863310Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDBoubyan Bank
Card Number470350******8920Card ExpirationJan , 2022
Transaction Amount25.500Currency Code414
Merchant Track ID159777085600070364Result CodeCAPTURED
Host Response00Authorization Code695742
AVS ResponseCVD2 Validation Repsonse
Reference ID023896000002STAN ID782235
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, August 24, 2020 1:20 PM
To: Rashid Gafoor Kaskar <[email-masked]>; Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund On Validation cancelled: order id - 8398180555 and case id - 1404129

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 23, 2020 4:34:21 PM
Subject: Refund On Validation cancelled: order id - 8398180555 and case id - 1404129

Hi Team,

With reference to order id - 8398180555 and hybris ticket id - 03507282 the amount has been captured however the order status is ON_VALIDATION_CANCELLED.

Please help us to process the refund for this order.

Thank you for your help.

Regards,
Manish

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