Subject: New Reply Received - Cancel return of an item
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 25 Aug 2020 14:14:27 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Cancel return of an item  Ticket comment <div dir="auto">Thanks for your email<div dir="auto"><br></div>
<div dir="auto">I have already returned the 2 items , waiting for the refund</div>
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<div>On Tue, Aug 25, 2020, 13:45 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1419817</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1419817<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Seeta Kunwar : </div>
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<div dir="ltr">Hi Nourhan,<br><br>Thank you for getting in touch with us.<br> <br>Please provide us with your order number or registered email address as we are unable to find any order with <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>.<br><br>We look forward to hearing from you.<br> <br>Your friends,<br>The Support Team<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1419817