Subject: RE: Knet Refund // On Validation Cancelled 8398000340
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Tue, 25 Aug 2020 13:47:08 +0000

Hi,

We have done the refund today

Original Transaction ID202023038403818
IP Address168.187.147.210Batch ID
Transaction Date/TimeTue Aug 25 16:46:29 AST 2020Post Date0825
Transaction ID202023831594874Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDBoubyan Bank
Card Number470350******0761Card ExpirationJun , 2022
Transaction Amount46.780Currency Code414
Merchant Track ID159767676800098610Result CodeCAPTURED
Host Response00Authorization Code375709
AVS ResponseCVD2 Validation Repsonse
Reference ID023897001486STAN ID920259
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, August 24, 2020 12:21 PM
To: Rashid Gafoor Kaskar <[email-masked]>; Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: Re: Knet Refund // On Validation Cancelled 8398000340

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 23, 2020 12:30:29 PM
Subject: Knet Refund // On Validation Cancelled  8398000340

Hi Team

Problem Statement : On Validation Cancelled

Ticket id : 03509025
Order Date : Aug 17, 2020
Order ID: 8398000340<callto:8397816727>
Total Price : 46.78

Issue Description : The Customer placed the order on Aug 17, 2020, and it is pending since then, The order was marked as on validation cancelled, However the amount has been captured and till now the refund has not been initiated.

Regards
Ebrahim Hageb

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