Subject: RE: The Oder is ON_VALIDATION_CANCELLED but amount is captured in Payment Transactions
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Hafizullah Lsm <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Tue, 25 Aug 2020 13:44:11 +0000

HI,

We have done the refund today

Original Transaction ID202023372374013
IP Address168.187.147.210Batch ID
Transaction Date/TimeTue Aug 25 16:43:49 AST 2020Post Date0825
Transaction ID202023831514676Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDAl Ahli Bank of Kuwait
Card Number423826******5341Card ExpirationNov , 2020
Transaction Amount8.900Currency Code414
Merchant Track ID159795512600065134Result CodeCAPTURED
Host Response00Authorization Code325899
AVS ResponseCVD2 Validation Repsonse
Reference ID023897001474STAN ID810949
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, August 24, 2020 12:20 PM
To: Rashid Gafoor Kaskar <[email-masked]>; Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Hafizullah Lsm <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: Re: The Oder is ON_VALIDATION_CANCELLED but amount is captured in Payment Transactions

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 23, 2020 12:00:18 PM
Subject: The Oder is ON_VALIDATION_CANCELLED but amount is captured in Payment Transactions

Hi Team

Problem Statement: The Oder is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions

Order Date: Aug 21, 2020
Order ID: 8398515773
Total Price: KWD8.90
Hybris Ticket  : 03500013

Assistance Required: Need to check and refund

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is capture in Payment Transactions
and the customer is demanding refund so we request to initiate the refund on your priority basis

Regards
Hafizullah

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