Subject: Re: Refund issue //1069614 //6483987114
From: Seeta Seeta <[email-masked]>
To: Ala Hamood <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 25 Aug 2020 05:25:37 -0700 (MST)

Hi Ala, 

Please leave the case i am handling it 

Thanks & Regards, 
Seeta Kunwar 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, August 25, 2020 5:14:17 PM 
Subject: Re: Refund issue //1069614 //6483987114 

Hi team 

Any Update 

Best Regards 
Ala Aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb arsalan" <[email-masked]>, "fauzan musalman" <[email-masked]>, "Apoorv" <[email-masked]> 
Sent: Wednesday, August 19, 2020 10:27:43 AM 
Subject: Refund issue //1069614 //6483987114 

Hi Team 

Problem Statement: APPLE_PAY Refund issue 

Order Date :Apr 19, 2020 
Order ID:6483987114 
Identifier: APPLE_PAY 

Assistance Required: Need to check and refund 

Issue Description: The refund has been successful but customer still clime that he didn't receive any amount in his account 
and send his account statement and details 

Best Regards 
Ala Aldin