Subject: RE: Gift card validity extension Approval
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 25 Aug 2020 12:04:49 +0000

Extended till 25-DEC-2020.

From: Mohd Imran
Sent: Monday, August 24, 2020 11:35 AM
To: Apoorv Joshi <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Gift card validity extension Approval

Hi Apoorv,

Issue raised to tech to extend the validity.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 22, 2020 10:42 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Gift card validity extension Approval

External email sender, please take precaution.
Hi Team,

Please ignore last email.

Kindly advise on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 22 August, 2020 11:52:27
Subject: Gift card validity extension Approval: Case id - 1357532

Hi Team,

Please note that the customer has reported to us that the validity for the below gift cards has been expired during the lockdown period as he was out of the country and now requesting to extend its validity.

Case id - 1357532
Concept: Babyshop
Email id - [email-masked]<mailto:[email-masked]>

We request you to please look into the issue and extend its validity so that customer can use his gift cards. We have already pushed back the customer that it can not be extended but he is persistent.

Thank you for your help.

Regards,
Manish

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