Subject: RE: refund not processed 8397554820 Knet Refund
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ali Atef <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 25 Aug 2020 07:58:38 +0000

Hi,

We have done the refund on 22 August

Original Transaction ID202022871782559
IP Address37.231.133.254Batch ID
Transaction Date/TimeSat Aug 22 10:23:59 AST 2020Post Date0822
Transaction ID202023540519662Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDGulf Bank of Kuwait
Card Number531329******7303Card ExpirationNov , 2020
Transaction Amount11.000Currency Code414
Merchant Track ID159745632000004646Result CodeCAPTURED
Host Response00Authorization Code291172
AVS ResponseCVD2 Validation Repsonse
Reference ID023596000037STAN ID73993
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, August 22, 2020 3:34 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ali Atef <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: refund not processed 8397554820 Knet Refund

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ali Atef" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 20, 2020 9:37:48 AM
Subject: refund not processed

Hi Team,

With reference to Order #8397554820
Order Status:ON_VALIDATION_CANCELLED
Hybris Ticket : 03507064

The order is ON_VALIDATION_CANCELLED and customer was paid by Knet, and till now the refund not processed, kindly check and do the needful.

Regards,
Atef

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