Subject: Fwd: 8397605873 // KNET Refund Issue
From: Seeta Seeta <[email-masked]>
To: Mohammad Musaed <[email-masked]>
Date: Mon, 24 Aug 2020 01:56:29 -0700 (MST)

Thanks & Regards, 
Seeta Kunwar 

From: "Rashid Gafoor Kaskar" <[email-masked]> 
To: "malik ismail" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "M Ataullah" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "Kazi Kafiluddin" <[email-masked]>, "Anju John" <[email-masked]> 
Sent: Monday, August 24, 2020 2:24:05 PM 
Subject: RE: 8397605873 // KNET Refund Issue 

Hi, 

We have done the refund today 

Original Transaction ID202022843605672 

IP Address168.187.147.210Batch ID 

Transaction Date/TimeMon Aug 24 11:53:29 AST 2020Post Date0824 

Transaction ID202023770395185Action CodeCredit 

Merchant ID2683Terminal ID268301 

Payment InstrumentDebit CardBrand IDBoubyan Bank 

Card Number426058******0734Card ExpirationNov , 2023 

Transaction Amount8.000Currency Code414 

Merchant Track ID159748701300038699Result CodeCAPTURED 

Host Response00Authorization Code743603 

AVS ResponseCVD2 Validation Repsonse 

Reference ID023797000433STAN ID760258 

Cardholder Address 

ECI7Cardholder Zip Code 

User Field 1User Field 2 

User Field 3User Field 4 

User Field 5 

UCAFHost Tran ID 

From: Malik Ismail <[email-masked]> 
Sent: Thursday, August 20, 2020 8:01 AM 
To: seeta.seeta <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]> 
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: 8397605873 // KNET Refund Issue 

Hi [ mailto:[email-masked] | 
@Rashid Gafoor  Kaskar ] , 

FYA , please. 

Regards, 

Malik 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 19, 2020 5:25 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; M Ataullah < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: 8397605873 // KNET Refund Issue 

External email sender, please take precaution. 

Hi Malik, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 19, 2020 11:39:54 AM 
Subject: Re: 8397605873 // KNET Refund Issue 

Hi Team, 

Kindly escalate the concern ASAP. 

From: "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 18 August, 2020 18:51:14 
Subject: 8397605873 // KNET Refund Issue 

Hi Team, 

Problem Statement; KNET Refund Issue 

Order ID; 8397605873 

Assistance Required; Need to update KNET Refund Ticket 

Issue Description; Th order has been cancelled but refund not processed, so kindly upodate the KNET Refund Ticket ASAP. 

Regards 

Ataullah 

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