Subject: RE: sadaad refund issue case ID: 1321297
From: Mohammed Athar <[email-masked]>
To: Malik Ismail <[email-masked]>, seeta.seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Asif <[email-masked]>, Escalations Dxbteam <[email-masked]>, Arjun Thapa <[email-masked]>
Date: Sun, 23 Aug 2020 21:05:02 +0000

Hi Malik,

Please provide the correct IBAN for the below refund.

Thanks & Regards,
Athar Mohammed,

From: Malik Ismail <[email-masked]>
Sent: Thursday, August 20, 2020 7:44 AM
To: seeta.seeta <[email-masked]>; Mohammed Athar <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ammar Asif <[email-masked]>; Escalations Dxbteam <[email-masked]>; Arjun Thapa <[email-masked]>
Subject: RE: sadaad refund issue case ID: 1321297

Hi @Mohammed Athar<mailto:[email-masked]>,

Please do the needful for SADAD refund. 6201612900 - ticket id; 07327073

account holder's name: Haya Saleh Rashid bin Saaran.
The name of the bank: Al-Rajhi Bank
Branch name: alshafa
Account number.216608010297828
IBAN: SA26 8000 0211 6608 0102 97828
Account type  current
transaction ID : P1000000000004749447

Regards,
Malik
From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 19, 2020 5:30 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ammar Asif <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: sadaad refund issue case ID: 1321297

External email sender, please take precaution.
Hi Malik,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 19, 2020 8:03:36 AM
Subject: sadaad refund issue case ID: 1321297

Problem Statement: Refund Not Processed
Order Date : 19-Jun-2020
Order ID:6201612900
 Tracking ID: 45959879464
Assistance Required: Need refund for customer.
RMA: 33968631
ticket id; 07327073
The order was placed on 19-Jun-2020 but as per record the items were not delivered and submitted to warehouse and marked as NDR but refund has not been processed yet

account holder's name: Haya Saleh Rashid bin Saaran.
The name of the bank: Al-Rajhi Bank
Branch name: alshafa
Account number.216608010297828
IBAN: SA26800002116608010297828
Account type  current
transaction ID : P1000000000004749447

please do needful.
Best regards
Ammar Asif

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com