Subject: RE: amount deduction - 6494430621
From: Mohammed Athar <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 23 Aug 2020 16:51:11 +0000

Dear Team,

As per the payfort report we received the money only once.

Kindly check the below screenshot for your reference.

Thanks & Regards,
Athar Mohammed,

From: Jessie Caparas <[email-masked]>
Sent: Saturday, August 22, 2020 4:10 PM
To: Mohammed Athar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: FW: amount deduction - 6494430621
Importance: High

@Mohammed Athar<mailto:[email-masked]>

Can you please confirm on this?

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 21, 2020 11:04 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>
Subject: amount deduction - 6494430621

External email sender, please take precaution.
Hi Team,

Kindly advise if there is any update on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 7, 2020 1:24:22 PM
Subject: Re: amount deduction/ [email-masked]<mailto:[email-masked]>

Hi Malik,

With reference to order number 6494430621, the customer's order was placed on 27th May and the cost was SAR 466. Now the customer contacted us stating the same amount got dedecuted from his account on 30th July.

So can you please look into this concern and assist us.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 6 August, 2020 17:44:41
Subject: amount deduction/ [email-masked]<mailto:[email-masked]>

Hi team,

The customer placed an order on May 27, 2020  successfully and paid SAR466.00 but the same amount was deducted again on July 30. and  the customer has provided us the transaction details.

kindly check and do the do the needful.

Regards,
Asjad.

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