Subject: RE: On Validation Order//8397618290;
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Malik Ismail <[email-masked]>, seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Apoorv Joshi <[email-masked]>, Lessin Kumar <[email-masked]>, Anju John <[email-masked]>
Date: Sat, 22 Aug 2020 19:16:30 +0000

Hi,

We have done the refund today

Original Transaction ID202022855612084
IP Address94.128.146.230Batch ID
Transaction Date/TimeSat Aug 22 22:15:51 AST 2020Post Date0822
Transaction ID202023588124352Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait Finance House
Card Number450778******7136Card ExpirationAug , 2023
Transaction Amount13.000Currency Code414
Merchant Track ID159748871200051262Result CodeCAPTURED
Host Response00Authorization Code079563
AVS ResponseCVD2 Validation Repsonse
Reference ID023596001236STAN ID866491
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Malik Ismail
Sent: Tuesday, August 18, 2020 3:39 PM
To: seeta.seeta <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Abdulqader Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: On Validation Order//8397618290

Hi Rashid,

Please do the needful.

Regards,
Malik
From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 18, 2020 4:36 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulqader Ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: On Validation Order//8397618290

External email sender, please take precaution.
Hi Malik,

In the below case the customer order was cancelled on validation and the amount is also captured.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 18, 2020 4:18:56 PM
Subject: On Validation Order

Hi Team,

Problem Statement: On Validation Order
Order Date : Aug 15, 2020
Order ID: 8397618290

Issue Description: The order was on Aug 15, 2020  but hybris status showing that it is on validation as the customer already paid and the customer is chasing as for his money.

Regards,
Abdulqader

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