Subject: RE: Bank Transfer Approval - 8395217573
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 22 Aug 2020 13:03:43 +0000

@Apoorv Joshi<mailto:[email-masked]>

Please raise a JIRA to remove my credit points and after that inform KSA finance to refund K net.

From: Apoorv Joshi <[email-masked]>
Sent: Friday, August 21, 2020 10:39 AM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Bank Transfer Approval - 8395217573

External email sender, please take precaution.
Hi Jessie,

Please advise on the below case.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 19, 2020 12:31:18 PM
Subject: Bank Transfer Approval - 8395217573

Hi Team.

With reference to order 8395217573

RMA: 43279416

Concept: Centrepoint

Customer returned the items under the above mentioned RMA in this order and a refund of KWD 24.29 was processed to customer's My Credits. Now customer want the refund on his bank account as they do not wish to purchase online but from the store instead.

Kindly assist us to get approval to cancel the My Credits and transfer the amount to customer account instead.

Thank you for your help.

Regards,
Apoorv

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