Subject: RE: Knet refund 8393902184
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Sat, 22 Aug 2020 11:38:08 +0000

HI,

Refund done on 2nd August

IP Address94.129.90.58Batch ID-1
Transaction Date/TimeSun Aug 02 12:37:05 AST 2020Post Date0802
Transaction ID202021530512645Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******8832Card ExpirationSep , 2022
Transaction Amount48.610Currency Code414
Merchant Track ID159553408600011685Result CodeCAPTURED
Host Response00Authorization Code821674
AVS ResponseCVD2 Validation Repsonse
Reference ID021598000335STAN ID888494
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5

From: Shakeeb Arsalan
Sent: Sunday, August 16, 2020 6:58 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: Re: Knet refund 8393902184

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 15, 2020 5:41:26 PM
Subject: A/c debited for On Validation Order - Ticket ID 1382781

Dear Team,

WIth regards to Order ID 8393902184, the customer is complaining that the refund for On Validation order has not been processed. Please find attached debit confirmation.

Kindly assist.

Regards,
Nikhil.

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