Subject: Re: Voucher request
From: Shakeeb Arsalan <[email-masked]>
To: Mohamed Mahmoud <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 22 Aug 2020 03:12:17 -0700 (MST)

Hi Mohamed, 

Sorry for the late response. 
the needful has been done 

Regards 
Shakeeb 

From: "Mohamed Mahmoud" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Thursday, August 20, 2020 4:36:36 PM 
Subject: FW: Voucher request 

[ mailto:[email-masked] | @seeta.seeta ] [ mailto:[email-masked] | 
@Shakeeb Arsalan ] hi guys, can you please forward this to the customer 

From: Raveen Sethupathy <[email-masked]> 
Sent: Thursday, August 20, 2020 2:58 PM 
To: Mohamed Mahmoud <[email-masked]>; Ron Thomas <[email-masked]>; Julius Rodrigues <[email-masked]>; Jason Dsouza <[email-masked]>; Namrita Kanjani <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: Re: Voucher request 

Dear Shoemart Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: T66-0ZMY-4BH6-5318-H|Start Date: 20.08.2020 00:00:00|End Date: 20.09.2020 23:59:59 

Type: Serial Voucher|Concept: SHOEMART|Territory: UAE|Checkout Site: N/A 

Value: 40 AED|Minimum Threshold Value: 45 AED|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A 

-- 

Raveen Sethupathy 

Digital Marketing Coordinator 

Web Team | Landmark Group 

m: +971566909499 

t: +97145172141 

From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, August 20, 2020 11:30 AM 
To: Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >; Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >; Jason Dsouza < [ mailto:[email-masked] | [email-masked] ] >; Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Voucher request 

Kindly note that the validity to be one month 

From: Mohamed Mahmoud 
Sent: Thursday, August 20, 2020 11:21 AM 
To: Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >; Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >; Jason Dsouza < [ mailto:[email-masked] | [email-masked] ] >; Namrita Kanjani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Voucher request 

Dear Team, 

Kindly appreciate your support for generate a new SHOEMART Voucher worth 40 AED threshold of 45 AED as a token of apology as the customer received completely different item than he placed and he wasn’t able to return it back. 

Order Num : 9797781315 

Thanks, 

Mohamed Ali 
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