Subject: Note Added - [#1083960] الرجاء الرد للأهمية
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Aug 2020 10:32:13 +0000

Hi ,    Mohamed Nagy added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1083960    Subject:  الرجاء الرد للأهمية   Requester: مشاعل محمد    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Dear <span class="inserted-agents fr-deletable fr-tribute" id="inserted-agents-id-1">@Seeta Kunwar</span> , kindly note that the mentioned email was wrong and actually was one of reasons that the Customer raised an MOC Cases against us, he promised the customer with a refund as per this email though we did not receive the item from the customer, and now we will do refund to solve the issue and to fulfill his promise, kindly advise the agent about this, to avoid any further similar cases.</div>
<div dir="ltr">regards,</div>
</div>