From: Niren Dsouza <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Tue, 18 Aug 2020 00:54:25 -0700 (MST)

Hi Sandra, 

Thank you for getting in touch with us. 

We apologise for the inconvenience faced. 
We tried contacting you on your registered mobile number 971555615739 to deliver your order ID 9796904064. the courier team, however, was unable to get in touch with you which is the reason why the order was cancelled. 
We would also like to inform you that the refund for the same has been initiated and was processed from our end on the 13th,August. This will take a further 2-15 working days to be processed and reflected in your account. 

With regards to the store inventory, this depends on each individual store at any point of time and there is no way for us to check the same. However, please feel free to visit your nearest store where we will be glad to assist you. 
Feel free to get in touch with us for further assistance. 
Your friends, 
The Support Team