Subject: New Reply Received - Did you attempt to place an order?
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 17 Jul 2020 09:05:46 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Did you attempt to place an order?  Ticket comment <div dir="ltr">
<div><br></div>Hi,<div><br></div>
<div>The order was completed as the payment went off my account, but it is not showing on my profile.Please see screenshot of the payment that went through. I received any email showing that it is still in my cart, but on the app it is not there - screenshot provided below.</div>
<div><br></div>
<div>please advise what is going on</div>
<div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyODUzOTUyOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gsomQ6_KjIbhNr-iswrL31eWIKPN36-MNHSBhnmu9tg" alt="Screenshot 2020-07-17 at 13.03.43.png" width="439" height="562"><br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyODUzOTUzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QpeVFIxRGPAQxruM0D9ok2aZaBRSs5VWXM6N6OCYMGU" alt="fdaa57d2-49f2-405b-8645-9db85ffe5da5.jpg" width="316" height="562"><div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyODUzOTUzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.87psaT1hOmjfuVarcF2_c4Aoz6w5K6vupCyFP_h3KcM" alt="6f8b1ab4-8e30-43de-a212-8743ba2d07f0.jpg" width="562" height="453"><br>
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<div>Regards,</div>
<div>Charmaine Haynes</div>
<div><br></div>
<div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyODUzOTUyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.X7Wtr3h7Q74jcKN_a6b3Rt2Ia5zF6SrGb1WDeClkXPo" alt="1ed029a8-b5e5-4a0a-b311-1598f4530286.jpg" width="562" height="208"><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jul 17, 2020 at 12:03 AM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style="text-align:left">Hello,</div>
<br>
<div style="text-align:left">If you were unable to complete your order earlier, we’re happy to inform you that the technical issues with the payment process have been fixed. You can go ahead and place your order now if you wish.</div>
<br>
<div style="text-align:left">We apologise for any inconvenience caused.</div>
<br>
<div style="text-align:left">Your Friends,</div>
<br>
<div style="text-align:left">Support Team</div>
<br>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1308456