Subject: Re: Rejected Refund Cases
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Saurabh <[email-masked]>, deeksha <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 6 Jul 2020 05:55:06 -0700 (MST)

Hi Jessie, 

Thank you for providing us the details. 

I Will inform all the agents about the Mada rejected cases. 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Saurabh" <[email-masked]>, "deeksha" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 6 July, 2020 18:18:30 
Subject: Rejected Refund Cases 

Hi Team, 

Please refer to this list before raising any JIRA ticket for rejected refund cases. 

If it’s in this list – no need to raise to JIRA. 

If it’s not in this list – you may proceed in raising a JIRA ticket. 

The attached file will be forwarded to Payfort to resolve the rejected refund issue. Once they resolve the issue, we will revert with an updated list of resolved refunds. 

Feel free to ask if you have any question. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

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