Subject: Re: late delivery ticket ID 1142094
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 23 Jun 2020 08:10:24 -0700 (MST)

Hi Team, 

With the reference to the tracking number : S001117107577, till now it's not delivered so can you please arrange the delivery as soon as possible. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 21 June, 2020 12:14:14 
Subject: late delivery ticket ID 1142094 

Problem Statement: late delivery 
Order Date : Apr 29, 2020 
Order ID: 8380354455 
Tracking ID: S001117107577 
Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order on Apr 29, 2020 with the order id 8380354455, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. but as per the tracking ID , it says that the order has been cancelled. 
please do needful. 

Best regards 
Ammar asif