Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Jun 2020 19:02:15 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Any updates regarding the missing item which is not received?? <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Wednesday, June 17, 2020, 10:07 PM, hepo12000 &lt;[email-masked]&gt; wrote:</div>
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<img class="yiv5554395491ymail-preserve-class yiv5554395491inline-image-guid-EC3C47D1-D2DF-4308-84F2-E2ADC779A30A yiv5554395491rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExOTg4ODM2OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.60SJ1iUBTwVlipm-xILzENkJoSHzC_ypRRjY9OzKlBc" alt="Inline image" style="width:100%"><div><br></div>
<img class="yiv5554395491ymail-preserve-class yiv5554395491inline-image-guid-9401FBB3-AB9C-4D94-9B20-9346F017E4D8 yiv5554395491rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExOTg4ODM3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.nLwb93n_dpS9su35X5jikpV3x2p7VJovThUvyQYxgVA" alt="Inline image" style="width:100%"><div><br></div>
<span id="yiv5554395491yahoo-rte-cursor-span"></span><br>Hi <div>I collect my order and the attached highlighted items earring I didn’t found. </div>
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<div>I was following up my order for long time at the end the order was missing. </div>
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<div>Kindly refund the amount of this item . </div>
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<div>Regards <br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv5554395491yqt7878153714" id="yiv5554395491yqt40961">
<div class="yiv5554395491yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Monday, June 15, 2020, 4:39 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><span dir="ltr" style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Hello Hepo,</span></div>
<div dir="ltr"><span dir="ltr" style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">​</span></div>
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<span dir="ltr" style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Thank you for reaching out to us with your concern.</span><br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span dir="ltr" style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">your order is ready for shipping now. We’re on it - and we’ll do our best to sort this out for quick delivery.</span></div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Feel free to get in touch if you need further assistance.</span></div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Your friends,</span></div>
<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span dir="ltr" style="font-size:12pt;font-family:'Times New Roman';color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1177733