Subject: New Reply Received - Re: Your order number 9768981280 is ready for collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Jun 2020 10:33:28 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Your order number 9768981280 is ready for collection  Ticket comment <div>Hi,</div>
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<div>I have been chasing for my refund for a longtime now but no response yet. I have a refund from centerpoint which as per them is done but its not reflecting on my card and as per bank its not done. Please do the needful to reslove this at the earliest its
 pending from last six months. Looking forward for your prompt response. below are the details for your reference.</div>
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<span style="font-family: sans-serif; font-size: large; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400">Name: ATTIQA HASSAN</span><br style="font-family: sans-serif; font-size: large">
<span style="font-family: sans-serif; font-size: large; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400">Card Number: 4572 XXXX XXXX 0858</span><br style="font-family: sans-serif; font-size: large">
<span style="font-family: sans-serif; font-size: large; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400">Transaction Date: 31.01.2020</span><br style="font-family: sans-serif; font-size: large">
<span style="font-family: sans-serif; font-size: large; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400">Amount: AED 122.75</span>
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<div>Ref No. S24655213130<br style="font-family: sans-serif; font-size: large">
<span style="font-family: sans-serif; font-size: large; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400">Description: LANDMARK ONLINE LTD DUBAI ARE </span><br style="font-family: sans-serif; font-size: large">
<span style="font-family: sans-serif; font-size: large; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400">Mob: 055 8261720</span><br>
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<div> Regards,</div>
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<div>Attiqa</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, May 16, 2020 8:04 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1006060] - Re: Your order number 9768981280 is ready for collection
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<div style="text-align:left">Dear Customer</div>
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<div style="text-align:left">Thank you for contacting us.</div>
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<div style="text-align:left">We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
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<div style="text-align:left">We are constantly updating our “Business Update" section under our “Help Centre" pages, we suggest you to please visit the page for up to date information.</div>
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<div style="text-align:left"><strong>Deliveries</strong></div>
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<div style="text-align:left">If you are following up on your delivery, please visit the “Business Update" section on our websites for up to date delivery time frames.</div>
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<div style="text-align:left">You can also track your orders under “Order History" in your account.</div>
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<div style="text-align:left"><strong>RETURNS</strong></div>
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<div style="text-align:left">Due to operational restraints, we are temporarily unable to process any return collections.</div>
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<strong>United Arab Emirates</strong> – Return to stores are currently accepted only in the emirates of
<strong><u>Dubai, Sharjah &amp; Fujairah</u></strong>.</div>
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<strong>Saudi Arabia</strong> – Return to stores are accepted across all our stores.</div>
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<strong>Kuwait &amp; Bahrain</strong> – We are currently not accepting returns due to official restraints. Please keep on checking “Business Updates" under our Help Center pages for the most latest updates.</div>
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<div style="text-align:left">We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.</div>
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<div style="text-align:left">If your query is not answered by above, please <a href="https://form.jotform.com/201033158259450?TicketID=1006060" rel="noreferrer">
click here</a> (<a href="https://form.jotform.com/201033158259450?TicketID=1006060" rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=1006060</a>) to and follow the step by step instructions to give us more details about your query.</div>
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<div style="text-align:left">Please do not reply to this email. Please click on the link above if you wish to contact us again for your query.</div>
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<div>Your friends,</div>
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<div>Support team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1006060