Subject: New Reply Received - Unable to sync Shukran Card with Splash Application
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 26 May 2020 11:26:40 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Unable to sync Shukran Card with Splash Application  Ticket comment <div dir="auto">Hi<div dir="auto">Thank you for your prompt response</div>
<div dir="auto">Have successfully synced shukran with the splash application, however the points are not getting updated as per my purchase on 23rd May</div>
<div dir="auto">Please update the shukran points accordingly </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Regards</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 26 May 2020, 15:07 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Vishal,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for getting in touch with us.<br><br>We have checked on your account details and see that your Shukran card is not linked. It is pending because the verification step was not completed.<br><br>Your Shukran card has been delinked, for now, and we request you to link your account again and if you face any difficulties so please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully​.</div>
<div dir="ltr">
<br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1093426