Subject: New Reply Received - الشحنة غير مكتمل
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 26 May 2020 09:32:15 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  الشحنة غير مكتمل  Ticket comment <span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">Dear team, <br>
<br>
Well noted and received. We will check with our team and revert back to you ASAP.</span></span></span></span></span></span></span><br>
<br>
<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">Best regards </span></span></span></span></span></span></span><br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>3/5/2020 1:05 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#777429] - الشحنة غير مكتمل<br>
 
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<div dir="ltr">
<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Missing item BABYSHOP TEAM<br>
Order Date: 12 Apr 2020<br>
Order ID: 6480941080<br>
Tracking ID: S000874231014<br>
Delivery Date: 22/04/2020<br>
Assistance Required: Need Urgent Assistance<br>
<br>
Issue Description: The customer emailed us informing us that he/she placed an order for (162030109 - - Juniors Tyson Travel Cot with Changer) and there is a piece/part that is missing. The customer also shared with us the picture of the item which they received so we request you to look into this concern and help us to resolve the case on ASAP.<br>
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Regards,</div>

<div dir="ltr">Mohammed Altahir<br>
<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/777429